Terms and Conditions

Acceptance of Terms

These Terms and Conditions form a legally binding agreement between you and the operator of Lucky Days Casino. Continued use of the website and all associated games, banking options, and support services constitutes your acceptance of the current version of these terms. We recommend that you review this document regularly, as updates may occur from time to time.

Player Eligibility

You must be at least 19 years of age and legally permitted to participate in online gaming activities within your province or territory of residence in Canada. Accounts are restricted to individuals acting on their own behalf. Employees, directors, and immediate family members of the operator or its affiliated companies are not eligible to open accounts or participate in any promotions.

Account Registration

During registration you are required to provide accurate and complete personal information. Only one account per person, household, IP address, and shared device is permitted. Any attempt to create multiple accounts may result in the closure of all related accounts and the forfeiture of any remaining balance.

Account Verification and Security

For security and regulatory reasons, we may request identity verification documents at any stage. This process helps protect you and ensures compliance with applicable laws. You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted under your account will be regarded as having been performed by you.

Deposits and Withdrawals

Funds can be added to your account using the payment methods displayed on the cashier page. All deposits are processed instantly unless otherwise indicated. Withdrawal requests are subject to standard security checks and may require additional verification. Processing times vary depending on the chosen method, and all transactions must be made in your own name. You cannot transfer funds between player accounts.

Bonuses and Promotional Offers

Promotional offers are subject to specific terms that are communicated at the time of the offer. These usually include wagering requirements, game contribution percentages, time limits, and maximum withdrawal limits attached to bonus funds. All bonuses are intended for recreational play. Any attempt to abuse promotional offers through systematic or fraudulent activity may result in the removal of the bonus and associated winnings.

Game Rules and Fair Play

Each game available on the platform operates according to its own set of rules, which can be accessed through the information icon within the game window. All games use certified random number generators to ensure outcomes are random and fair. You agree not to use any automated software, bots, or external aids that could provide an unfair advantage.

Prohibited Activities

Certain activities are strictly forbidden, including but not limited to collusion, fraud, money laundering, chargeback abuse, and the use of stolen payment instruments. Accessing the platform from jurisdictions where online gambling is illegal is also prohibited. We reserve the right to suspend or permanently close any account that violates these rules and to report such activity to the relevant authorities when required.

Responsible Gaming

We are committed to promoting responsible gambling. Tools such as deposit limits, loss limits, session time reminders, and self-exclusion options are available to help you manage your play. If you feel that gambling is becoming a problem, we encourage you to use these tools or contact our customer support team for guidance. Self-exclusion is irreversible for the chosen period.

Limitation of Liability

The platform is provided on an “as is” and “as available” basis. We are not liable for any direct or indirect damages resulting from your use of the services, technical interruptions, or errors in game software. Our total liability shall not exceed the amount you have deposited in your account during the preceding twelve months. This limitation does not apply to any liability that cannot be excluded by law.

Changes to These Terms

We may update or modify these Terms and Conditions at any time. The revised version will be posted on this page with the effective date clearly displayed. Your continued use of the platform after such changes constitutes acceptance of the updated terms. If you do not agree with any modification, you should stop using the services and withdraw any remaining balance.

Last updated: March 2025